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HIMANSHU SHARMA

Dublin/Galway, IrelandStamp 1G • 40 Hours per week

Business Analyst with experience in requirements gathering, stakeholder collaboration, digital solutions, and data-driven process improvement across Deloitte, JLL, and UnitedLex. Skilled in analyzing business needs, improving workflows, and translating complex data into actionable insights to support business decisions. Experienced in Agile delivery, Jira, Salesforce Marketing Cloud, SQL, Power BI, and advanced Excel, with a strong foundation in business process analysis and digital technology. Holds an MSc in Business Analytics from the University of Galway, with a focus on analytical problem-solving, cross-functional collaboration, and delivering business value through technology-driven solutions.

Work experience

  1. Student Ambassador - Part Time

    September 2025 – April 2026

    University of Galway · Galway, Ireland

    • Working with University Career development Center as student ambassador, facilitating and coordinating events.
    • Assisted the Career Development Center team in organizing various academic events.
  2. Analyst Research – Full Time

    April 2024 – August 2025

    Jones Lang LaSalle (JLL) · Gurugram, India

    • Developed and maintained standardized reporting schedules for EMEA stakeholders, consolidating multi-source data into Power BI dashboards and Excel pivot tables to track key business performance KPIs.
    • Achieved 98% data accuracy through rigorous validation, reconciliation, and quality control processes.
    • Identified and resolved data quality issues and anomalies across large datasets, driving measurable improvements in reporting reliability and data integrity.
    • Collaborated with cross-functional EMEA teams to interpret business requirements, align data outputs with strategic objectives, and ensure timely delivery of insights.
    • Utilized advanced Excel features (PowerPivot, Power Query, lookup functions) along with D&B Hoovers and LinkedIn for in-depth tenant data analysis and reporting.
  3. Associate - Cyber Analyst, Incident Response

    August 2023 – February 2024

    UnitedLex · Gurugram, India

    • Collaborate with team members, adhere to project guidelines, and achieve a 95% on-time project submission rate
    • Conducted meetings, and collaborated with the Team Lead and functional team to discuss project guidelines
    • Extract data from up to 50+ available batches daily, aiming for a minimum of 80% productivity in data extraction, resulting in improved data quality and reporting accuracy
    • Participated in team planning discussions to align deliverables with project goals and timelines
    • Supported cybersecurity-related data review and analysis by extracting and organizing information from different sources
    • Followed defined project procedures, operating guidelines and quality requirements to ensure accurate and consistent work outputs.
  4. Associate Analyst

    February 2023 – July 2023

    Deloitte USI · Hyderabad, India

    • Collaborated with business and technical teams to gather requirements, interpret data, and deliver marketing automation solutions supporting campaign performance reporting.
    • Managed and analyzed customer data in Salesforce Marketing Cloud (Journey Builder, Automation Studio, Data Extensions), creating segmented campaign journeys that improved personalization and engagement by 10%.
    • Applied ETL processes, SQL Server, and Excel to clean, transform, and report on campaign and operational data with AMP Script and HTML & CSS.
    • Developed and optimized 50+ Cloud Pages and automated reporting workflows, reducing manual effort and improving turnaround time for monthly deliverables.
    • Worked in Agile environments using Jira, contributing to ~10 campaigns/month with cross-functional teams under tight delivery timelines.

Projects done

Project 01 / 02

Power BI Sales Insight Data Analysis

  • Integrated MySQL database with Power BI to design and deliver interactive sales performance dashboards for business.
  • Conducted end-to-end ETL processes performing extraction, cleaning, transformation, and loading.
  • Enabled data-driven decision-making by surfacing key trends, variances, and KPI deviations through visual storytelling.

Project 02 / 02

Healthy Harvest Farmers Portal

  • Designed and built a full-stack web portal using HTML, CSS, JS, and SQL, integrating API maps for enhancement.
  • Managed backend data capture and query execution via SQL to support efficient information retrieval and reporting.

Education

September 2025 – July 2026

MSc Business Analytics

University of Galway, Galway, Ireland

Graduated with 2:1 Grade, Major as Python, R, SQL, DBMS, Statistical Modelling, Financial Modelling, Data Analysis, Advanced Analytics.

August 2019 – June 2022

Bachelor of Computer Application

Guru Gobind Singh Indraprastha University, New Delhi, India

Graduated with CGPA 8.9/10 in Computer Science & Information Technology.

Business Analytics

01 / 04

Business Analysis

Market ResearchData ResearchKPI AnalysisStakeholder ManagementRequirements GatheringProcess ImprovementProblem SolvingData-Driven Decision MakingProject DeliveryClient CollaborationData AnalyticsDigital TransformationAITechnologyBusiness TransformationData-driven insights

02 / 04

Data & Analytics

SQLPythonMicrosoft ExcelPowerPivotPower QueryVBA basicsETLPowerPointMicrosoft WordMicrosoft 365Data AnalysisData VisualizationStatistical AnalysisReporting

03 / 04

Tools

Salesforce Marketing CloudGoogle WorkspaceMySQLDraw.ioAI & Generative AIPower BIAgile DeliveryJiraWorkflow Automation

04 / 04

Soft Skills

Analytical thinkingWritten and verbal communicationAttention to detailOrganizationTeamworkCross-functional collaborationTime managementStakeholder communication